Shipping policy

Last updated: October 10, 2026

Thank you for ordering from Channi’s Kitchen. We cook and deliver our meals ourselves, locally across Los Angeles and Orange County. This policy explains where and when we deliver, what it costs, and what to expect after you order.

Where we deliver
We deliver to select ZIP codes in Los Angeles County and Orange County. Use Check delivery area on any page to confirm we deliver to your ZIP code before you order. See the full list of areas on our delivery areas page.

We don’t ship outside our local delivery area at this time. If your address is outside it, we’ll contact you and refund your order in full.

Delivery days and times
We deliver on Friday, Saturday and Sunday, between 2 pm and 8 pm. You choose your delivery date in your cart before checkout.

Choose any available date for delivery in your cart. We’ll text you on the day of delivery with an estimated arrival window.

Delivery cost
Delivery is free on every box within our delivery area.

When your meals arrive
Your meals are delivered to your door in an insulated bag. Please refrigerate them as soon as possible. Meals keep up to 4 days in the fridge or up to 2 months in the freezer. See our heating and storage instructions.

If no one is home, we’ll leave your order at your door and send a photo. Because our meals are perishable, we can’t redeliver or refund orders that sat out after a successful delivery.

Address accuracy
Please double-check your address, gate or building codes, and phone number at checkout. If you need to make a correction, contact us as soon as possible, and at least 24 hours before your delivery date.

Missing or damaged items
If anything is missing or damaged, contact us within 24 hours of delivery with your order number and a photo. We’ll replace the item on your next delivery, give you store credit, or refund it.

Changes and cancellations
You can change your meals, delivery date or address, or cancel your order, until 24 hours before your delivery date. After that, we’ve started cooking your order and can’t make changes. See our Refund Policy for details.

Questions?
Email orders@channiskitchen.com or text 818-527-2976.