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Frequently Asked Questions
Ordering &Meal Plans
Choose the meal box that fits your needs, select your favorite meals, and place your order online. We prepare your meals and deliver them directly to your door. When you’re ready to eat, simply heat and enjoy.
Yes! Our meal boxes are mix-and-match. When building your box, you can choose each meal individually from the available menu so you get the meals you actually want to eat.
We offer several meal-box sizes to fit different needs. Our main options are the 5 Meal Starter Box, 10-Meal Weekly Box, and 15-Meal Best Value Box, with additional sizes available for customers who want more flexibility.
The more meals you order, the more you save. Our larger meal boxes bring the price down to approximately $10 per meal. Each meal-plan page clearly shows the total price and price per meal before you order.
No. You can place a one-time order whenever you’d like. There is no requirement to subscribe in order to enjoy Channi’s Kitchen meals.
If you choose a recurring-order option, you can manage upcoming orders through your account. We recommend making any changes before the applicable order cutoff so we have enough time to prepare your meals.
If you need to make a change, contact us as soon as possible at orders@channiskitchen.com. Once your order has entered production, we may not be able to make changes.
Delivery
We currently deliver throughout Los Angeles and Orange County, including many surrounding communities. If you’re unsure whether your address is within our delivery area, you can check during checkout or contact us at orders@channiskitchen.com.
Available delivery dates will be shown during the ordering process. Once your order is confirmed, you’ll receive the relevant delivery information by email.
Orders of 10 meals or more qualify for FREE DELIVERY within our regular delivery area.
Absolutely. Simply build the meal box, enter your student’s address as the delivery address during checkout, and we’ll deliver the meals directly to them.
It’s an easy way to help keep their fridge or freezer stocked with real food.
Our Meals
Our meals are fully prepared and designed to make mealtime easy. Simply follow the heating instructions provided with your meal and enjoy a hot, chef-made meal in minutes.
We’ve intentionally designed our dishes to be on the milder side, making them approachable for most pallates and child-friendly while still delivering the bold Indian flavors Channi’s Kitchen is known for.
Having said that, we realize that everyone’s palate is different, so what feels mild to one person may feel spicier to another. If you have any questions or special requirements, please don't hesitate to reach out to us at orders@channiskitchen.com.
Yes. We’ve intentionally designed our meals to be milder and family-friendly, making them a great option for both adults and children.
That said, every child has a different palate and tolerance for spices, so we recommend choosing meals based on your family’s individual preferences.
Yes. Our menu includes vegetarian favorites such as Saag Paneer, Yellow Daal, Paneer Tikka Masala, and other rotating selections.
Our menu may change from time to time, so check the current meal choices when building your box.
Most of our meals are made without gluten. Our naan, samosa puffs, and rotis contain wheat. We do not add peanuts or tree nuts to our recipes, and we do not cook with seed oils. However, our food is prepared in a shared kitchen where allergen cross-contact may occur.
Yes. Ingredient and allergen information is provided for our meals where applicable.
If you or someone in your household has a serious food allergy, please review the available ingredient information carefully and contact us before ordering if you have any questions.
Channi’s Kitchen meals are prepared in in our commercial Los Angeles Department of Health certified ghost kitchen in downtown Los Angeles using Channi’s recipes and the bold Indian flavors that have built our loyal following throughout the Los Angeles community.
We’re not trying to be another factory-style meal company.
Channi is at the heart of our food — from the recipes and flavors to the standards behind every meal. Our goal is to give busy families, students, and professionals food that feels comforting and homemade while still being incredibly convenient.
Storage &Heating
Please follow the storage instructions inside your box.
Keep meals refrigerated if you plan to eat within 3-5 days. For longer storage, meals should be stored in the freezer. For best results, our meals should be consumed within 3 months after freezing.
Our meals are designed to be quick and easy to heat. Simply follow the heating instructions included on the packaging.
Heating times may vary slightly depending on the meal and your microwave or oven. Please follow the instructions inside the box.
Orders,Problems & Customer Care
If your order arrives damaged, incorrect, or in unsatisfactory condition, please contact us as soon as possible at orders@channiskitchen.com.
Include your order number and, if applicable, photos of the issue so we can help resolve it quickly. We’ll work with you to make it right.
Write a clear and concise answer to guide your customers.
Because our meals are perishable, we cannot accept food returns. However, if there is a problem with your order, please contact us promptly and we’ll work with you to resolve the issue.
We’d love to help.
Email: orders@channiskitchen.com
Phone: 818-527-2976
Reach out with questions about ordering, delivery, meal selection, ingredients, or anything else related to your Channi’s Kitchen order.